IT & Telecom Engineer
رمز الوظيفة
OGCOGC-E-2019-010
تاريخ الاعلان
Feb 05, 2019
إسم الشركة
Oman Gas Company
نوع الوظيفة
Not Specified
المؤهل ، والخبرات المطلوبة
الوصف الوظيفي
Job Title:IT & Telecom Engineer,Department:Technical Support,Job Purpose:Lead, design, implement and support the sustainability of the IP Telephone network and audio / visual technologies across all NGLE departments under Manager Technical Support scope's, acting as specialist and owner of IT &Telecom standards, by (1) Implementing the required IT solutions as planned & to automate processes of transactions, support and maintain master data maintenance and trainings to the external users – Agents / Customer, (2) Supports the internal & external Customers / users on the day to day issues in using IT & Telecom solutions for all NGLE departments; in order to engage with NGLE customers, partners and employees as well as optimize internal business processes and redefine IT and Telecom products and services among all NGLE's departments.
Engineer IT & Telecom will act in accordance with NGLE's' s values & strategies, policies, guidelines, technology platform, HSE standards, Omani's government & other legal justification's, and best international practices in consonance with national objectives.
,Roles and Responsibilities:Communications Support
- Diagnosing IPT problems and escalation
- Configure and troubleshoot telephone protocol and systems
- Advising on network solutions and architectural revisions related to switching, voice transmission and testing interwork signalling requirements.
- Management of major outages.
- Maintain emergency and disaster recovery action plan
- Ensuring the uninterrupted service availability through managing the VOIP/SIP environment.
- Deploying, maintaining and upgrading core telephony system.
- Perform Root Cause Analysis, and make recommendations for adjustments and improvement.
- Performs level 2 problem diagnosis and resolution
- Maintain a directory of contact phone numbers updated and secured.
- Customization and configuration of enterprise-wide password rules.
- Analyse system response and determines tuning recommendations to improve system performance
المهارات المطلوبة
Knowledge & Experience:
- Minimum Qualifications for this position is a bachelor degree or Diploma in IT or similar.
- 10 Years of total overall experience in Oil & Gas industry. Minimal 5 years of relevant experience in a similar role.
- Knowledge of system Back up and data protection
Skills:
- Proficiency in M/S Office
- Effective Communication
- Troubleshooting
- Data back ups
تفاصيل الوظيفة الاخرى
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