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IT & Telecom Engineer

رمز الوظيفة
OGCOGC-E-2019-010
تاريخ الاعلان
Feb 05, 2019
آخر موعد
Feb 10, 2019
إسم الشركة
Oman Gas Company
التخصص
Engineering
عدد الوظائف
2
نوع الوظيفة
Permanent
نوع الوظيفة
Not Specified
أدخل الجنسية
All
المؤهل ، والخبرات المطلوبة
المؤهل
الخبرة
Bachelor
5

الوصف الوظيفي

Job Title:IT & Telecom Engineer,Department:Technical Support,Job Purpose:Lead, design, implement and support the sustainability of the IP Telephone network and audio / visual technologies across all NGLE departments under Manager Technical Support scope's, acting as specialist and owner of IT &Telecom standards, by (1) Implementing the required IT solutions as planned & to automate processes of transactions, support and maintain master data maintenance and trainings to the external users – Agents / Customer, (2) Supports the internal & external Customers / users on the day to day issues in using IT & Telecom solutions for all NGLE departments; in order to engage with NGLE customers, partners and employees as well as optimize internal business processes and redefine IT and Telecom products and services among all NGLE's departments. Engineer IT & Telecom will act in accordance with NGLE's' s values & strategies, policies, guidelines, technology platform, HSE standards, Omani's government & other legal justification's, and best international practices in consonance with national objectives. ,Roles and Responsibilities:Communications Support - Diagnosing IPT problems and escalation - Configure and troubleshoot telephone protocol and systems - Advising on network solutions and architectural revisions related to switching, voice transmission and testing interwork signalling requirements. - Management of major outages. - Maintain emergency and disaster recovery action plan - Ensuring the uninterrupted service availability through managing the VOIP/SIP environment. - Deploying, maintaining and upgrading core telephony system. - Perform Root Cause Analysis, and make recommendations for adjustments and improvement. - Performs level 2 problem diagnosis and resolution - Maintain a directory of contact phone numbers updated and secured. - Customization and configuration of enterprise-wide password rules. - Analyse system response and determines tuning recommendations to improve system performance

المهارات المطلوبة

Knowledge & Experience: - Minimum Qualifications for this position is a bachelor degree or Diploma in IT or similar. - 10 Years of total overall experience in Oil & Gas industry. Minimal 5 years of relevant experience in a similar role. - Knowledge of system Back up and data protection Skills: - Proficiency in M/S Office - Effective Communication - Troubleshooting - Data back ups

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