Job title | Release & Deployment Specialist | Grade | IC |
Stream | PT&C | Function | IDS |
Location | Muscat | Budget control | *OPEX and/or CAPEX and/or Revenue amount as relevant* |
Reporting to | Team Lead Service Deployment & Management | Direct reports | 0 |
Job purpose Execute the activities for service release & deployment management under delegated authority from N-4 service deployment & management, acting as owner of service release & deployment standards , by establishing and executing the plan, directing and controlling all the activities related to service release & deployment; in order to support Information Management & digital Transformation at OQ to ensure the continuity and efficiency of the business. The position will act in accordance with the Group’s Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justification’s, and best international practices in consonance with national objectives. |
Main tasks and responsibilities - Develop/refine/execute and maintain the procedures, tools, and templates for the system standard operating procedures including deployment and release management lifecycle.
- Manage risks and resolve issues that affect scope schedule and quality of production operations and system enhancements
- Perform forward planning of release cycles, production maintenance windows, system upgrades and other events and activities that impact the system environments
- Manage relationships and coordinate work between different teams at different locations
- Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
- Communicate key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
- Contribute to the development and management of the System Maintenance and Operations plan, schedule and the operations procedures manual
- Develop/contribute to the system release schedule and ensure alignment across key partners and vendors
- Communicate and educate technical and business teams on the use of the procedures, tools, and templates to ensure smooth process execution
- Participate in Disaster Recovery planning and scheduled testing
- Support day to day operation and optimization of system environments
- Provide timely updates to weekly status and ad hoc reports
- Participate in short- and long-term strategic planning of mandatory and optional infrastructure and application upgrade
- Independently identifies, tests, and implements new technology and process improvements to both central and distributed/local computing environments throughout the organisation.
- Managing services capacity planning and performance management activities.
- Responsible for ensuring services are operating within budget.
- Managing ongoing software and data distribution, support, training, operations, projects, maintenance, and managing knowledgeable contractors
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Key interactions Internal: Assurance, F&S, Commercial, Downstream, Upstream, Project and Technology External: Staffing specialized Contractors, Vendors & Suppliers |
Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site. |
Education requirements | Minimum Qualifications for this position is a Bachelor’s degree in information systems, computer science or related disciplines. |
Language | Excellent knowledge of written, read, and spoken English (required) |
Background and experience | Competencies and skills |
- Minimum 5 years of relevant experience in similar role, in a large oil industry industrial organisation.
- Service delivery
- Systems deployment
- Operating system upgrade
- Patch management
- Troubleshooting systems and services.
| - People Managing Skills
- Understanding of process
- Corporate affairs management
- Systems
- Innovation and trends
- Excellent business and technical report writing skills
- Very good knowledge in using PC software.
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