Job title | Change Management Specialist | Grade | IC |
Stream | PT&C | Function | IDS |
Location | Muscat | Budget control | *OPEX and/or CAPEX and/or Revenue amount as relevant* |
Reporting to | Team Lead Service Deployment & Management | Direct reports | 0 |
Job purpose Execute the activities for change management under delegated authority from N-4 service deployment & management, acting as owner of change management standards, by establishing and executing the plan, directing and controlling all the activities related to change management; in order to support Information Management & digital Transformation at OQ to ensure the continuity and efficiency of the business. The position will act in accordance with the Group’s Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justification’s, and best international practices in consonance with national objectives. |
Main tasks and responsibilities - Apply a structured methodology and lead change management activities.
- Assess the change impact and complete change management assessments.
- Create a change management strategy.
- Identify, analyse and prepare risk mitigation tactics.
- Identify and manage anticipated resistance.
- Consult and coach project teams.
- Create actionable deliverables for the five change management levers: communication plan, sponsor road map, coaching plan, training plan and resistance management plan.
- Support communication and training efforts.
- Support and engage senior leaders, and coach managers and supervisors.
- Support organizational design and definition of roles and responsibilities.
- Coordinate efforts with other specialists within the Human Resources (HR) and other departments.
- Integrate change management activities into the project plan.
- Evaluate and ensure user readiness.
- Manage stakeholders while tracking and reporting issues.
- Define and measure success metrics and monitor change progress.
- Manage the portfolio and change load.
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Key interactions Internal: Assurance, F&S, Commercial, Downstream, Upstream, Project and Technology External: Staffing specialized Contractors, Vendors & Suppliers |
Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site. |
Education requirements | Minimum Qualifications for this position is a Bachelor’s degree in information systems, computer science or related disciplines. |
Language | Excellent knowledge of written, read, and spoken English (required) |
Background and experience | Competencies and skills |
- Minimum 5 years of relevant experience in similar role, in a large oil industry industrial organisation.
- Experience in project management / Change Management.
| - A solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles, methodologies and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with large-scale organizational change efforts
- Change management certification or designation desired
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