Job title | Expert, Continuous Improvement | Grade | |
Stream | PT&C | Function | Continuous Improvement |
Location | Oman | Budget control | *OPEX and/or CAPEX and/or Revenue amount as relevant* |
Reporting to | Manager, Continuous Improvement | Direct reports | - |
Job purpose Provides thoughts and solutions to all OQEP Streams/functions in CI initiatives &, associated projects, Lean Methods, and Lean / CI Competencies, acting as key player to guide lean changes and to pro-actively support the frontline through this change journey, as well as, actively work in partnership with the multiple functions to further develop and implement the Business Improvement Plans of their assigned areas and their related processes and their team and individual goals by: (1) Understand and coach Frontline Operations and Maintenance Execution in practice and theory; (2) Handle the duality of in-depth technical engagement coupled with professional Lean/Continuous Improvement (CI) implementation advice, (3) Lead Organizational Development activities that require the incumbent to build an effective liaison with Operational Excellence and Learning professionals and carry out selected activities; In order to activate and enable the Field Staff to improve their daily work processes, eliminate waste and unnecessary OQ’s bureaucracy. The position will act in accordance with the OQEP’s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives. |
Main tasks and responsibilities General - Implementation of team huddle meetings, facilitation of workshops and away days, coaching, problem solving, etc.
- Coaching on collaboration between teams and exchange of best practices and enable the implementation of quality work processes.
- Get the flywheel of (small) continuous improvements going by helping frontline staff,
- Reap more and greater business benefits treating Lean/CI as part of the transformational journey whilst becoming the new natural way of working at all levels in OQEP.
- Support all OQEP business activities across all locations and services and thereby provides the opportunity to gain a comprehensive insight into the diverse operations of the organization.
- Work as part of the team to share ideas and improve operations.
- Facilitate continuous improvement events.
- Develop implementation plans that include timeline, milestones, and resource requirements.
Lean Projects: - Hold active engagement with the frontline to drive continuous and sustainable improvement.
- Provides robust facilitation and solutions to all OQEP Streams/ functions in Lean initiatives, associated projects, Lean Methods, and Lean / CI Competencies, acting as key player to drive lean changes and proactively support the frontline journey.
- Understand and coach OQEP Frontline Operations and Maintenance Execution in practice and theory.
- Combine hands-on technical engagement with expert Lean/Continuous Improvement (CI) guidance, while leading organizational development initiatives in close collaboration with Operational Excellence and Learning teams to deliver impactful change and capability-building activities.
- Embed Lean/CI practices within process governance teams to ensure sustainable efficiency gains and standardized ways of working across the organization.
- Develop the Lean/CI Improvement agenda for OQEP.
Methods: - Owner of LEAN methodology, standards and applications for all OQEP.
- Plan, implement and control Lean/CI methodologies, particularly visual management, waste elimination, process standardization and structured problem solving to deliver an improved way of working on site between the many interfaces,Promote Lean/CI and the cultural transformation, sustainability.
- Provides the leadership teams across OQEP with Lean/CI strategic advice and supports the assets and functions in their business improvement initiatives; on the tools & methodology.
- Support & guide on creation of LEAN KPIs, metrics & visualization.
- Support innovation & process re-design thinking by using the Lean Six Sigma methodology to step change improvement in margin, cost, energy efficiency, organizational capability
- Advise in the use of the methodology while applying Continuous Improvement to specific business needs with the specific aim to deliver improvement projects on schedule, with benefits realized and competencies and culture embedded at all levels of the business
Coaching: - Guide the organization towards a Lean/CI culture.
- Acquire organizational competences in Lean/CI such as the delivery of Lean Practitioner training
- Coach associates at various levels to the required competence (Coach the Coach, Leader Standard Work)
- Building internal capability through training and leadership & associate coaching.
- Provides the leadership teams across OQEP with Lean/CI strategic advice and supports the assets and functions in their business improvement initiatives on the behavioral & organizational culture.
- Keep track of industry best practices, tools for LEAN in support of Business Improvement
- Facilitate Focused Results Delivery in virtual teams comprising members from diverse streams
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Key interactions Internal: All OQEP Staff (Managers, Team Leaders, Engineers, etc.), Process Trainer, Training Department, Area Manager, HSE & Fire Department and HR External: Contractors, Vendors, 3rd Parties, Consultants & Suppliers |
Notable Working Conditions: - Field Operations and office environment, Moderate to intensive computer screen use.
- Overnight travel to all operational sites in Oman.
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Education requirements | - Minimum Qualifications for this position is a University Degree in Engineering or equivalent.
- Accredited in Lean Six Sigma and seasoned in end-to-end Process Management, Change Management, Risk Management and Organizational Effectiveness.
- Accreditation as a Black Belt and Kaizen facilitator.
- The role requires necessary safety training and site qualifications (e.g. access card) need to be obtained/kept current, including personal PPE.
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Language requirements | Excellent knowledge of written, read, and spoken English (required) Arabic - Native (desirable) |
Background and experience | Competencies and skills |
- 8+ years of relevant experience in a similar role along focused on Lean methodology & Coach Initiatives in the Oil & Energy vertically integrated industry or similar industries.
- Production Operations or Maintenance parented staff at TL levels with a proven affinity to Lean/CI are preferred for this role. Other skill pools are invited to apply, e.g. Commercial, People (HR)
- Knowledge of internationally recognized Standard Operating Procedures (SOPs) in a process plant.
- Experience of developing and implementing organizational development initiatives
- Practical Lean experience in applying process improvements and Lean.
- Knowledge and experience in cultural transformation; how to build continuous improvement culture.
- Leading and mentoring kaizen events and projects.
| Competence | Level | Change Management & Communications | Mastery | Intervention & Facilitation | Mastery | Business Partnering and Diagnostics | Mastery | Structured Problem-Solving | Mastery | Project Management and Issue Resolution | Mastery | Customer and Stakeholder Focus | Skill | Organization Design | Skill | Performance Management | Skill | Business Planning and Evaluation | Skill | Building Shared Vision | Skill |
- Customer-focused in defining quality and establishing priorities, underpinned by curiosity and affinity to numerical data
- Sound understanding of process management, especially of the Maintenance and Operations processes
- Strong interpersonal, analytical, communication, presentation, coaching, influencing and project management skills
- Change agent with strong credibility, hence influence in the organization. Establishing effective partnerships in the assigned areas
- Strong facilitation skills aiming at teamwork and team building
- Resilient when facing resistance to change.
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