Job title | Specialist Technical Development MEAF | Grade | |
Stream | Commercial & Downstream | Function | OQM - Global Marketing - Application Market Dev & Technical Service |
Location | Muscat | Budget control | - |
Reporting to | Head of Application Market Dev & Technical Service | Direct reports | - |
Job purpose Provides support on technical development for MEAF region and domestic for OQM products, under Head of Application Market Dev & Technical Service scope, acting as team player Specialist for driving the success of polymer products within the global market by leveraging technical expertise, collaborating with cross-functional teams, and ensuring alignment between technical capabilities and market needs trough: (1) Executing visits / support and services to customers/industries during product trials, and (2) Provide technical information, documentation, resolution of technical complains; in order to ensure the successful development, positioning, and support of polymer products within the global. The position will act in accordance with the Group’s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives. |
Main tasks and responsibilities Scope | Processes | Region | - Product Development
- Technical Support
- Market Research and Analysis
- Product Positioning and Messaging
- Training and Education
- Quality Assurance and Regulatory Compliance
- Cross-Functional Collaboration
- Continuous Improvement
- Project Management
- Customer Engagement and Feedback
- Coaching / guide
| - Middle East and Africa region (MEAF)
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Accountabilities: Product Development | - Lead and contribute to the technical development of polymer products, working closely with R&D teams to innovate and enhance product offerings.
- This involves conducting research, designing experiments, and testing new formulations or technologies to improve product performance and meet customer needs.
| Technical Support | - Provide technical expertise and support to internal teams, customers, and stakeholders regarding polymer products.
- Address technical inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction and product success in the market.
| Market Research and Analysis | - Stay informed about market trends, customer preferences, and competitor activities related to polymer products.
- Conduct market research and competitive analysis to identify opportunities for product differentiation and strategic positioning.
| Product Positioning and Messaging | - Collaborate with marketing teams to develop product positioning strategies and messaging that effectively communicate the value proposition of polymer products to target audiences.
- Ensure alignment between technical capabilities and marketing messaging to drive product adoption and sales.
| Training and Education | - Develop training materials and conduct technical training sessions for sales teams, distributors, and customers to enhance product knowledge and support effective selling efforts.
- Provide technical guidance and expertise to internal and external stakeholders as needed.
| Quality Assurance and Regulatory Compliance | - Work closely with quality assurance teams to ensure that polymer products meet quality standards and regulatory requirements in relevant markets.
- Participate in regulatory compliance efforts, including product testing, documentation, and certification processes.
| Cross-Functional Collaboration | - Collaborate with cross-functional teams, including R&D, marketing, sales, operations, and quality assurance, to support product development initiatives and ensure alignment with business objectives.
- Communicate technical requirements, project updates, and resource needs to stakeholders as appropriate.
| Continuous Improvement | - Identify opportunities for product improvement, cost optimization, and process efficiency within the technical development process.
- Implement continuous improvement initiatives and best practices to drive innovation and enhance product competitiveness in the market.
| Project Management | - Manage technical development projects for polymer products, including setting project timelines, coordinating activities, and tracking progress against milestones.
- Ensure that projects are completed on time, within budget, and according to quality standards.
| Customer Engagement and Feedback | - Engage with customers to gather feedback on polymer products, understand their needs and preferences, and identify opportunities for product enhancement or new product development.
- Use customer insights to inform product roadmap decisions and prioritize development efforts.
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Key interactions Internal: Sales and Marketing, Central Lab, Supply Chain, Operations, Process Optimization, QC/QA Lab External: Customers, Third party Labs, Universities, Licensors, Vendors - Lab Equipment’s, Plastics Machineries, Additives |
Notable Working Conditions. Office environment, intensive computer screen use, traveling |
Education requirements | Bachelor’s degree in engineering / chemistry, or related. |
Language requirements | English fluent is minimum requirement, local language depending on position location |
Background and experience | Competencies and skills |
- 5-8 years of relevant experience.
- Working experience in the chemicals industry or industries operating downstream
- Experience in R&D, technical marketing or application development would be beneficial.
- Strong experience in in Polymer industry, preferably Polyethylene and Polypropylene.
| Soft: - Problem solving
- Analytical skills
- Planning skills
- Forward thinking
- Excellent business and technical report writing skills.
Technical: - Proficiency in M/S Office
- Knowledge of polymer products, processes, applications, usages.
- Understanding of functionality of OQ products and parameters in/for customer applications.
- Has “problem solver” mentality and thinks out of the box respectively. Shows creativity.
- Deep knowledge of Polymer Products.
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